Privacy Policy
Your privacy is important to us. This Privacy Policy outlines how PIXAVA ("pixava.in", "we", "our", or "us") collects, uses, stores, and protects your personal information. By accessing our website or using our services, you agree to this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, and account credentials submitted during registration or login.
- Usage Data: Prompts, YouTube titles, and other input you provide to generate thumbnails, along with user activity and interaction logs (e.g., feature usage, session timestamps).
- Device and Technical Data: IP address, browser type, operating system, and device identifiers to ensure secure access and improve functionality.
2. How We Use Your Information
We use your information to:
- Provide access to PIXAVA’s services (AI-generated thumbnails).
- Generate thumbnails based on your inputs (e.g., titles, prompts).
- Maintain your user account and preferences.
- Improve platform performance and personalization through analytics.
- Send you relevant communications (e.g., support, updates, feature announcements).
- Prevent misuse or unauthorized access.
3. How We Protect Your Information
We implement industry-standard measures to protect your personal data:
- Secure server environments.
- HTTPS encryption for data transmission.
- Role-based access control for internal staff.
- Periodic security audits.
While we strive for maximum security, no system is 100% secure. Users are responsible for safeguarding their own login credentials.
4. Sharing of Information
We do not sell or rent your personal information. We may share data with:
- Service Providers: Cloud hosting (e.g., GCP), analytics (e.g., Google Analytics), and AI infrastructure Service Providers (e.g., Google, OpenAI) to operate the platform.
- Legal Authorities: If required to comply with legal obligations or enforce our rights.
5. Cookies and Tracking Technologies
PIXAVA uses cookies to:
- Maintain session authentication.
- Improve user experience.
- Analyze usage behavior for optimization.
You can disable cookies in your browser settings, but doing so may impair some functionality.
6. Your Rights
As a user, you have the right to:
- Access your personal data.
- Request corrections to your account information.
- Request account deletion (subject to legal and operational constraints).
- Opt out of non-essential communications.
To exercise these rights, contact us at: support@pixava.in
7. Data Retention
We retain your personal data for as long as your account is active, or up to 24 months of inactivity. After that, data may be deleted or anonymized unless required by law.
8. Third-Party Links
Our platform may contain links to third-party websites (e.g., YouTube). We are not responsible for their privacy practices and encourage you to review their policies separately.
9. International Users
PIXAVA operates from India. If you access our services from outside India, you consent to the transfer and processing of your data in India or other applicable jurisdictions.
10. Children’s Privacy
PIXAVA is not intended for individuals under the age of 16. We do not knowingly collect data from children. If you believe a minor has registered with us, please contact us for immediate removal.
11. Contact Us
For any privacy-related concerns or questions, email: